Frequently asked questions
Pick up and Transport
For our group tours, we go out in roomy vans that could seat 12 people, but our groups have a maximum size of 6-7 guests. If there are only 2 people on the tour, we go out by car. All our vans and cars have air conditioning and heating, meaning that you will have a pleasant trip regardless of the season.
The closest wineries are in Luján de Cuyo and Maipú. Driving time is 20-30 minutes to the region and 10-25 minutes between each winery.
The Uco Valley Tour does have more driving, the wineries are further south and much closer to the mountains. The first visit is approximately 1 hour and 20 minutes from Mendoza. The journey is filled with some breathtaking scenery and is definitely something to be enjoyed in its own right.
Wine and Food
All the places we pick for our lunches are very flexible and cater to all our requests. Here is what one of our clients – a vegetarian – commented about the lunch on our tour: «The food was great, I and one of my friends were vegetarian, quite often you find that you just get given a bad salad. However they really made us great veggie food and my friends really enjoyed their meat too. It really was one of the nicest relaxing lunches I have ever had.»
Being Argentina’s signature grape, we taste a lot of Malbec in our tours, however the wineries we visit also make excellent wine from other grape varietals, notably Cabernet Sauvignon, Cabernet Franc and Sauvignon Blanc, and great blends. It really depends on the wineries visited, for example, some of them produce very interesting Viognier, Ancellota or Fiano. Also, Argentina’s high-quality Merlot may surprise the most suspicious Merlot skeptic.
We choose the wineries we visit for their high-quality wine, their uniqueness, and their friendly and personal service. Please trust our winery choices and let us create the best itinerary for you. Anyway, if there are certain wineries you would like to visit and we work with them, we will try to include them into your itinerary (subject to their availability) as long as you book with enough time.
That said, sometimes, we have to protect our customers from themselves. Not every winery that is famous or that has its wines well-rated in Wine Spectator is worth visiting. If we think a winery you suggest is not up to our standards, we will tell you so. Please bear in mind that we cannot guarantee any winery 100%, as even though we make reservations in advance, wineries – especially the small, family-run operations – can decide to cancel on us at the last minute because of unforeseen problems. This has happened to us before.
Children over 15 years old are welcome to join the small group tours and are charged the price of a ‘dry tour’ which includes transport, snacks at the wineries, and the 5 course lunch, in short, everything except the wine. The cost for the dry tour is of course less than the full price, please consult us for a quote.
If you travel with younger children or small infants, we recommend a private wine tour for your party, that way you don’t have to adjust to anyone’s itinerary or rhythm. Please contact us for a price quote.
Of course, each parent is the best judge of their children and can predict if they will enjoy a full day tour focused on wine, the ages provided are only for orientation.
Booking and Payment Process
The 30% deposit for our daily wine tours is fully refundable if you cancel until 2 weeks before your scheduled arrival in Mendoza. For later cancellations, 30% is non-refundable.
Full payments are fully refundable if you cancel until 2 weeks before your scheduled arrival in Mendoza. With later cancellations, 70% of you payment is refundable, 30% is non-refundable.
Refunds may be subject to a processing fee depending on the method of the original payment.
The center of Mendoza has some very good restaurants, within easy walking distance of most hotels. We can recommend, for example Centauro, Liniers, Bruselas, Anna Bistró and Fuente y Fonda.